Susan Ouellette, MBA, SHRM-SCP, SPHR

Director of Human Resources

As the corporate Human Resources Manager, Susan is responsible for strategic human resource development and talent management; total rewards program; and employee relations and communication. Susan is a member of the 401(K) Advisory Committee and Plan Administrator, and serves as the firm’s EEO Officer.

Professional Experience:

Susan joined Kleinschmidt in 1999, and she is a certified teacher, a certified PeopleMap trainer, and nationally certified Senior Professional of Human Resources.


Susan earned her B.S. in Business Education and her Master’s degree in Business Administration from Thomas College. Susan also serves on the Board of Directors of the Kennebec Valley HR Association as immediate past president and the ACEC HR Forum, Business Practices Committee and Education Committee.